CUSTOMER SERVICE (Q&A)

We welcome your inquiries.

  • It usually take 1-2 days to process your question. (based on business days)
  • Please be assured that some questions will take more time to process the answer. Please kindly wait that our response.
  • You can check our answers more quickly by checking our FAQ and Customer Guide before having questions.
  • Please let us know your order number when filling out Q&A. You can get a faster and more accurate answer.
  • When you’re asking for AS, please enter your order number, certificate or certification number and attach related photos.
Total 1,930
NumberTitleAuthorDateVotesViews
Notice
✿ Delivery Delay Due to Covid-19 (2020-03-09)
soomcsm | 2020.03.10 | Votes 1 | Views 179
soomcsm2020.03.101179
Notice
✿ Notice for all members who have duplicate accounts.
soomcs | 2019.03.22 | Votes 0 | Views 160
soomcs2019.03.220160
685
[PRODUCT Inquiry] Will photon the angle of death be resell again?
t*o | 2021.04.17 | Votes 0 | Views 3
t*o2021.04.1703
684
Secret [PAYMENT Inquiry] Layaway for Amor/Garion
Sa**yJC | 2021.04.17 | Votes 0 | Views 3
Sa**yJC2021.04.1703
683
Secret [SHIPPING Inquiry] Shipping Order #ID55780USM
dr**on | 2021.04.16 | Votes 0 | Views 1
dr**on2021.04.1601
682
Secret [PRODUCT Inquiry] Skin inquiry
An**ymous | 2021.04.13 | Votes 0 | Views 4
An**ymous2021.04.1304
Secret Re:Skin inquiry
so**csm | 2021.04.14 | Votes 1 | Views 3
so**csm2021.04.1413
Secret Skin inquiry
An**ymous | 2021.04.14 | Votes 0 | Views 3
An**ymous2021.04.1403
Secret Re:Skin inquiry
so**csm | 2021.04.15 | Votes 0 | Views 1
so**csm2021.04.1501
681
Secret [ORDER Inquiry] order inquiry
pe**rs6677 | 2021.04.13 | Votes 0 | Views 2
pe**rs66772021.04.1302
Secret Re:order inquiry
so**csm | 2021.04.13 | Votes 0 | Views 2
so**csm2021.04.1302
680
Secret [ETC] Faceup
Ro** | 2021.04.12 | Votes 0 | Views 2
Ro**2021.04.1202
Secret Re:Faceup
so**csm | 2021.04.12 | Votes 0 | Views 1
so**csm2021.04.1201
679
Secret [PRODUCT Inquiry] re-release plan
a1**649@hotmail.com | 2021.04.08 | Votes 0 | Views 2
a1**649@hotmail.com2021.04.0802
Secret Re:re-release plan
so**csm | 2021.04.08 | Votes 0 | Views 4
so**csm2021.04.0804
678
Secret Ender order
ca**99325 | 2021.04.07 | Votes 0 | Views 2
ca**993252021.04.0702
Secret Re:Ender order
so**csm | 2021.04.07 | Votes 0 | Views 2
so**csm2021.04.0702
677
Secret [ORDER Inquiry] ENDER
wi**arias | 2021.04.07 | Votes 0 | Views 2
wi**arias2021.04.0702
Secret Re:ENDER
so**csm | 2021.04.07 | Votes 0 | Views 2
so**csm2021.04.0702
676
Secret [ORDER Inquiry] Partial order transfer
Ha**u | 2021.04.05 | Votes 0 | Views 2
Ha**u2021.04.0502
Secret Re:Partial order transfer
so**csm | 2021.04.06 | Votes 0 | Views 1
so**csm2021.04.0601