CUSTOMER SERVICE (Q&A)

We welcome your inquiries.

  • It usually take 1-2 days to process your question. (based on business days)
  • Please be assured that some questions will take more time to process the answer. Please kindly wait that our response.
  • You can check our answers more quickly by checking our FAQ and Customer Guide before having questions.
  • Please let us know your order number when filling out Q&A. You can get a faster and more accurate answer.
  • When you’re asking for AS, please enter your order number, certificate or certification number and attach related photos.
Total 3,547
Number Title Author Date Votes Views
Notice
[Notice] Holiday Notice Jun. 6(Mon.), 2022
soomcsm | 2022.06.03 | Votes 0 | Views 17
soomcsm 2022.06.03 0 17
Notice
✿ Notice for all members who have duplicate accounts.
soomcs | 2019.03.22 | Votes 0 | Views 240
soomcs 2019.03.22 0 240
1242
Secret [SHIPPING Inquiry] ID94203USM
Se**ar | 2022.08.04 | Votes 0 | Views 2
Se**ar 2022.08.04 0 2
Secret Re:ID94203USM
so**csm | 2022.08.04 | Votes 1 | Views 2
so**csm 2022.08.04 1 2
1241
Secret ID94453USM
Tw**ty | 2022.08.04 | Votes 0 | Views 2
Tw**ty 2022.08.04 0 2
Secret Re:ID94453USM
so**csm | 2022.08.04 | Votes 0 | Views 1
so**csm 2022.08.04 0 1
1240
Secret iD75版本aslan 有开仓机会吗?
邪* | 2022.08.03 | Votes 0 | Views 2
邪* 2022.08.03 0 2
Secret Re:iD75版本aslan 有开仓机会吗?
so**csm | 2022.08.03 | Votes 0 | Views 1
so**csm 2022.08.03 0 1
1239
Secret [PRODUCT Inquiry] About release plan
10**472111@qq.com | 2022.08.02 | Votes 0 | Views 3
10**472111@qq.com 2022.08.02 0 3
Secret Re:About release plan
so**csm | 2022.08.03 | Votes 0 | Views 1
so**csm 2022.08.03 0 1
1238
Secret [SHIPPING Inquiry] Change shipping address
na**ucoe | 2022.08.02 | Votes 0 | Views 2
na**ucoe 2022.08.02 0 2
Secret Re:Change shipping address
so**csm | 2022.08.02 | Votes 0 | Views 1
so**csm 2022.08.02 0 1
1237
Secret [PRODUCT Inquiry] Query about release plan
zx**86563376@icloud.com | 2022.08.02 | Votes 0 | Views 2
zx**86563376@icloud.com 2022.08.02 0 2
Secret Re:Query about release plan
so**csm | 2022.08.02 | Votes 0 | Views 4
so**csm 2022.08.02 0 4
1236
Secret inquiry
He**o97488 | 2022.08.01 | Votes 0 | Views 2
He**o97488 2022.08.01 0 2
Secret Re:inquiry
so**csm | 2022.08.01 | Votes 0 | Views 2
so**csm 2022.08.01 0 2
1235
Secret [PRODUCT Inquiry] About the time of sale
xi**nn | 2022.08.01 | Votes 0 | Views 2
xi**nn 2022.08.01 0 2
Secret Re:About the time of sale
so**csm | 2022.08.01 | Votes 0 | Views 4
so**csm 2022.08.01 0 4
1234
Secret [ETC] doll event
il**house | 2022.07.29 | Votes 0 | Views 2
il**house 2022.07.29 0 2
Secret Re:doll event
so**csm | 2022.07.29 | Votes 0 | Views 1
so**csm 2022.07.29 0 1
1233
Secret [PRODUCT Inquiry] About release plan
Ly** | 2022.07.28 | Votes 0 | Views 5
Ly** 2022.07.28 0 5
Secret Re:About release plan
so**csm | 2022.07.28 | Votes 0 | Views 4
so**csm 2022.07.28 0 4
New