CUSTOMER SERVICE (Q&A)

We welcome your inquiries.

  • It usually take 1-2 days to process your question. (based on business days)
  • Please be assured that some questions will take more time to process the answer. Please kindly wait that our response.
  • You can check our answers more quickly by checking our FAQ and Customer Guide before having questions.
  • Please let us know your order number when filling out Q&A. You can get a faster and more accurate answer.
  • When you’re asking for AS, please enter your order number, certificate or certification number and attach related photos.
Total 2,379
Number Title Author Date Votes Views
Notice
✿ Delivery Delay Due to Covid-19 (2020-03-09)
soomcsm | 2020.03.10 | Votes 1 | Views 209
soomcsm 2020.03.10 1 209
Notice
✿ Notice for all members who have duplicate accounts.
soomcs | 2019.03.22 | Votes 0 | Views 186
soomcs 2019.03.22 0 186
839
New Secret #ID81958USM payment
to**cat | 14:27 | Votes 0 | Views 2
to**cat 14:27 0 2
New Secret Re:#ID81958USM payment
so**csm | 15:20 | Votes 0 | Views 1
so**csm 15:20 0 1
838
New Secret [PAYMENT Inquiry] #ID81958USM change payment method
to**cat | 14:25 | Votes 0 | Views 3
to**cat 14:25 0 3
New Secret Re:#ID81958USM change payment method
so**csm | 15:19 | Votes 0 | Views 2
so**csm 15:19 0 2
837
New Secret [PRODUCT Inquiry] #ID81958USM payment
to**cat | 14:22 | Votes 0 | Views 2
to**cat 14:22 0 2
New Secret Re:#ID81958USM payment
so**csm | 15:18 | Votes 0 | Views 1
so**csm 15:18 0 1
836
New Secret [PAYMENT Inquiry] #ID81958USM payment
to**cat | 14:21 | Votes 0 | Views 2
to**cat 14:21 0 2
New Secret Re:#ID81958USM payment
so**csm | 15:17 | Votes 0 | Views 1
so**csm 15:17 0 1
835
New Secret [PRODUCT Inquiry] About Idealian 51
Ly**s | 06:23 | Votes 0 | Views 2
Ly**s 06:23 0 2
New Secret Re:About Idealian 51
so**csm | 11:09 | Votes 0 | Views 1
so**csm 11:09 0 1
834
Secret [ETC] Need help please
cp** | 2021.09.15 | Votes 0 | Views 3
cp** 2021.09.15 0 3
New Secret Re:Need help please
so**csm | 11:03 | Votes 1 | Views 2
so**csm 11:03 1 2
833
Secret [ORDER Inquiry] about narmer
澜* | 2021.09.15 | Votes 0 | Views 2
澜* 2021.09.15 0 2
Secret Re:about narmer
so**csm | 2021.09.15 | Votes 0 | Views 1
so**csm 2021.09.15 0 1
832
Secret [PRODUCT Inquiry] About Release Plan
Da**y | 2021.09.11 | Votes 0 | Views 2
Da**y 2021.09.11 0 2
Secret Re:About Release Plan
so**csm | 2021.09.12 | Votes 0 | Views 3
so**csm 2021.09.12 0 3
Secret Re:Re:About Release Plan
Da**y | 2021.09.12 | Votes 0 | Views 2
Da**y 2021.09.12 0 2
Secret Re:Re:Re:About Release Plan
so**csm | 2021.09.13 | Votes 1 | Views 5
so**csm 2021.09.13 1 5
831
Secret release plan
cl**22 Lee | 2021.09.11 | Votes 0 | Views 4
cl**22 Lee 2021.09.11 0 4
Secret Re:release plan
so**csm | 2021.09.12 | Votes 0 | Views 1
so**csm 2021.09.12 0 1
830
Secret [PRODUCT Inquiry] Q about sales plan
Ju**ith | 2021.09.07 | Votes 0 | Views 3
Ju**ith 2021.09.07 0 3
Secret Re:Q about sales plan
so**csm | 2021.09.07 | Votes 0 | Views 7
so**csm 2021.09.07 0 7
New