CUSTOMER SERVICE (Q&A)

We welcome your inquiries.

  • It usually take 1-2 days to process your question. (based on business days)
  • Please be assured that some questions will take more time to process the answer. Please kindly wait that our response.
  • You can check our answers more quickly by checking our FAQ and Customer Guide before having questions.
  • Please let us know your order number when filling out Q&A. You can get a faster and more accurate answer.
  • When you’re asking for AS, please enter your order number, certificate or certification number and attach related photos.
Total 1,686
NumberTitleAuthorDateVotesViews
Notice
✿ Delivery Delay Due to Covid-19 (2020-03-09)
soomcsm | 2020.03.10 | Votes 0 | Views 143
soomcsm2020.03.100143
Notice
✿ Notice for all members who have duplicate accounts.
soomcs | 2019.03.22 | Votes 0 | Views 130
soomcs2019.03.220130
599
New Secret [A/S Inquiry] Broken head back
El**nrose | 2021.01.26 | Votes 0 | Views 2
El**nrose2021.01.2602
New Secret Re:Broken head back
so**csm | 2021.01.26 | Votes 0 | Views 3
so**csm2021.01.2603
New Secret Re:Re:Broken head back
El**nrose | 2021.01.26 | Votes 0 | Views 1
El**nrose2021.01.2601
598
New Secret [PRODUCT Inquiry] Idealian Void
L.**Townsley@gmail.com | 2021.01.26 | Votes 0 | Views 2
L.**Townsley@gmail.com2021.01.2602
New Secret Re:Idealian Void
so**csm | 2021.01.26 | Votes 0 | Views 1
so**csm2021.01.2601
597
Secret Release plan
Ti** | 2021.01.24 | Votes 0 | Views 2
Ti**2021.01.2402
Secret Re:Release plan
so**csm | 2021.01.24 | Votes 0 | Views 5
so**csm2021.01.2405
596
Secret [SHIPPING Inquiry] Shipping Address issues
fo**iko | 2021.01.24 | Votes 0 | Views 3
fo**iko2021.01.2403
Secret Re:Shipping Address issues
so**csm | 2021.01.24 | Votes 1 | Views 2
so**csm2021.01.2412
595
Secret [A/S Inquiry] warranty for the Narmer & Hyun brain parts
ch**ry | 2021.01.20 | Votes 0 | Views 3
ch**ry2021.01.2003
Secret Re:warranty for the Narmer & Hyun brain parts
so**csm | 2021.01.21 | Votes 0 | Views 2
so**csm2021.01.2102
594
Secret [PRODUCT Inquiry] Release plan 2021
Pe**h | 2021.01.20 | Votes 0 | Views 2
Pe**h2021.01.2002
Secret Re:Release plan 2021
so**csm | 2021.01.21 | Votes 0 | Views 3
so**csm2021.01.2103
Secret Re:Re:Release plan 2021
Pe**h | 2021.01.21 | Votes 0 | Views 2
Pe**h2021.01.2102
Secret Re:Re:Re:Release plan 2021
so**csm | 2021.01.21 | Votes 0 | Views 1
so**csm2021.01.2101
593
Secret [PAYMENT Inquiry] alexkaew128@gmail.com
Th**usorn Yuyuenyong | 2021.01.19 | Votes 0 | Views 4
Th**usorn Yuyuenyong2021.01.1904
Secret Re:alexkaew128@gmail.com
so**csm | 2021.01.20 | Votes 0 | Views 1
so**csm2021.01.2001
592
Secret #ID70083EUM
Ka**u | 2021.01.19 | Votes 0 | Views 2
Ka**u2021.01.1902
Secret Re:#ID70083EUM
so**csm | 2021.01.19 | Votes 0 | Views 1
so**csm2021.01.1901
591
Secret [PRODUCT Inquiry] rinoa_hikari17@yahoo.com.ph
g*e | 2021.01.18 | Votes 0 | Views 2
g*e2021.01.1802
Secret Re:rinoa_hikari17@yahoo.com.ph
so**csm | 2021.01.19 | Votes 0 | Views 1
so**csm2021.01.1901
590
Secret [PAYMENT Inquiry] nikkoidc@gmail.com
An**ymous | 2021.01.18 | Votes 0 | Views 3
An**ymous2021.01.1803
Secret Re:nikkoidc@gmail.com
so**csm | 2021.01.18 | Votes 0 | Views 1
so**csm2021.01.1801