CUSTOMER SERVICE (Q&A)

We welcome your inquiries.

  • It usually take 1-2 days to process your question. (based on business days)
  • Please be assured that some questions will take more time to process the answer. Please kindly wait that our response.
  • You can check our answers more quickly by checking our FAQ and Customer Guide before having questions.
  • Please let us know your order number when filling out Q&A. You can get a faster and more accurate answer.
  • When you’re asking for AS, please enter your order number, certificate or certification number and attach related photos.
Total 2,033
NumberTitleAuthorDateVotesViews
Notice
✿ Delivery Delay Due to Covid-19 (2020-03-09)
soomcsm | 2020.03.10 | Votes 1 | Views 189
soomcsm2020.03.101189
Notice
✿ Notice for all members who have duplicate accounts.
soomcs | 2019.03.22 | Votes 0 | Views 168
soomcs2019.03.220168
717
New [PRODUCT Inquiry] 2021 idelian 51 free choice Measurement Centaur
ei** | 13:17 | Votes 0 | Views 1
ei**13:1701
716
New [PRODUCT Inquiry] OE Hyperon
Sa**met | 08:58 | Votes 0 | Views 2
Sa**met08:5802
715
Secret [PAYMENT Inquiry] Payment sent
oo**ra | 2021.05.07 | Votes 0 | Views 2
oo**ra2021.05.0702
Secret Re:Payment sent
so**csm | 2021.05.07 | Votes 0 | Views 1
so**csm2021.05.0701
714
Secret [PRODUCT Inquiry] Measurement of Centaurus Body
uc**hameow | 2021.05.07 | Votes 0 | Views 2
uc**hameow2021.05.0702
Secret Re:Measurement of Centaurus Body
so**csm | 2021.05.07 | Votes 0 | Views 2
so**csm2021.05.0702
Secret Re:Re:Measurement of Centaurus Body
Me** | 2021.05.07 | Votes 0 | Views 2
Me**2021.05.0702
Secret Re:Re:Re:Measurement of Centaurus Body
so**csm | 2021.05.07 | Votes 0 | Views 2
so**csm2021.05.0702
Secret Re:Re:Re:Re:Measurement of Centaurus Body
Me** | 2021.05.07 | Votes 0 | Views 1
Me**2021.05.0701
713
Secret [ETC] Repair inquiry
fo**iko | 2021.05.07 | Votes 0 | Views 8
fo**iko2021.05.0708
Secret Re:Repair inquiry
so**csm | 2021.05.07 | Votes 0 | Views 2
so**csm2021.05.0702
712
Secret [SHIPPING Inquiry] change shipping address please
ro**iau | 2021.05.06 | Votes 0 | Views 2
ro**iau2021.05.0602
Secret Re:change shipping address please
so**csm | 2021.05.07 | Votes 0 | Views 1
so**csm2021.05.0701
711
Secret Order #ID76291USM
Ke**ha | 2021.05.06 | Votes 0 | Views 2
Ke**ha2021.05.0602
Secret Re:Order #ID76291USM
so**csm | 2021.05.06 | Votes 0 | Views 1
so**csm2021.05.0601
710
Secret [PRODUCT Inquiry] Upcoming Releases?
Lt**nsley | 2021.05.06 | Votes 0 | Views 2
Lt**nsley2021.05.0602
Secret Re:Upcoming Releases?
so**csm | 2021.05.06 | Votes 1 | Views 2
so**csm2021.05.0612
709
Secret [A/S Inquiry] Soom Zak back head part
nu**haya.t1995@gmail.com | 2021.05.05 | Votes 0 | Views 4
nu**haya.t1995@gmail.com2021.05.0504
Secret Re:Soom Zak back head part
so**csm | 2021.05.05 | Votes 0 | Views 2
so**csm2021.05.0502
Secret Re:Re:Soom Zak back head part
nu**haya.t1995@gmail.com | 2021.05.06 | Votes 0 | Views 2
nu**haya.t1995@gmail.com2021.05.0602
Secret Re:Re:Re:Soom Zak back head part
so**csm | 2021.05.06 | Votes 0 | Views 1
so**csm2021.05.0601
708
Secret [PAYMENT Inquiry] Layaway paid in full
Ri**6 | 2021.05.02 | Votes 0 | Views 3
Ri**62021.05.0203
Secret Re:Layaway paid in full
so**csm | 2021.05.03 | Votes 0 | Views 1
so**csm2021.05.0301