CUSTOMER SERVICE (Q&A)

We welcome your inquiries.

  • It usually take 1-2 days to process your question. (based on business days)
  • Please be assured that some questions will take more time to process the answer. Please kindly wait that our response.
  • You can check our answers more quickly by checking our FAQ and Customer Guide before having questions.
  • Please let us know your order number when filling out Q&A. You can get a faster and more accurate answer.
  • When you’re asking for AS, please enter your order number, certificate or certification number and attach related photos.
Total 1,673
NumberTitleAuthorDateVotesViews
Notice
✿ Delivery Delay Due to Covid-19 (2020-03-09)
soomcsm | 2020.03.10 | Votes 0 | Views 141
soomcsm2020.03.100141
Notice
✿ Notice for all members who have duplicate accounts.
soomcs | 2019.03.22 | Votes 0 | Views 129
soomcs2019.03.220129
595
New Secret [A/S Inquiry] warranty for the Narmer & Hyun brain parts
ch**ry | 2021.01.20 | Votes 0 | Views 2
ch**ry2021.01.2002
New Secret Re:warranty for the Narmer & Hyun brain parts
so**csm | 11:11 | Votes 0 | Views 2
so**csm11:1102
594
New Secret [PRODUCT Inquiry] Release plan 2021
Pe**h | 2021.01.20 | Votes 0 | Views 2
Pe**h2021.01.2002
New Secret Re:Release plan 2021
so**csm | 10:55 | Votes 0 | Views 2
so**csm10:5502
New Secret Re:Re:Release plan 2021
Pe**h | 12:49 | Votes 0 | Views 2
Pe**h12:4902
New Secret Re:Re:Re:Release plan 2021
so**csm | 13:50 | Votes 0 | Views 1
so**csm13:5001
593
Secret [PAYMENT Inquiry] alexkaew128@gmail.com
Th**usorn Yuyuenyong | 2021.01.19 | Votes 0 | Views 4
Th**usorn Yuyuenyong2021.01.1904
Secret Re:alexkaew128@gmail.com
so**csm | 2021.01.20 | Votes 0 | Views 1
so**csm2021.01.2001
592
Secret #ID70083EUM
Ka**u | 2021.01.19 | Votes 0 | Views 2
Ka**u2021.01.1902
Secret Re:#ID70083EUM
so**csm | 2021.01.19 | Votes 0 | Views 1
so**csm2021.01.1901
591
Secret [PRODUCT Inquiry] rinoa_hikari17@yahoo.com.ph
g*e | 2021.01.18 | Votes 0 | Views 2
g*e2021.01.1802
Secret Re:rinoa_hikari17@yahoo.com.ph
so**csm | 2021.01.19 | Votes 0 | Views 1
so**csm2021.01.1901
590
Secret [PAYMENT Inquiry] nikkoidc@gmail.com
An**ymous | 2021.01.18 | Votes 0 | Views 3
An**ymous2021.01.1803
Secret Re:nikkoidc@gmail.com
so**csm | 2021.01.18 | Votes 0 | Views 1
so**csm2021.01.1801
589
Secret [SHIPPING Inquiry] Regarding shipping of order
Az**i | 2021.01.17 | Votes 0 | Views 2
Az**i2021.01.1702
Secret Re:Regarding shipping of order
so**csm | 2021.01.18 | Votes 0 | Views 1
so**csm2021.01.1801
588
Secret nikkoidc@gmail.com
An**ymous | 2021.01.17 | Votes 0 | Views 3
An**ymous2021.01.1703
Secret Re:nikkoidc@gmail.com
so**csm | 2021.01.18 | Votes 0 | Views 2
so**csm2021.01.1802
587
[SHIPPING Inquiry] Order ID74413USM
An**ymous | 2021.01.17 | Votes 0 | Views 4
An**ymous2021.01.1704
Secret Re:Order ID74413USM
so**csm | 2021.01.17 | Votes 0 | Views 1
so**csm2021.01.1701
586
Secret nikkoidc@gmail.com
An**ymous | 2021.01.16 | Votes 0 | Views 2
An**ymous2021.01.1602
Secret Re:nikkoidc@gmail.com
so**csm | 2021.01.17 | Votes 0 | Views 2
so**csm2021.01.1702