CUSTOMER SERVICE (Q&A)

We welcome your inquiries.

  • It usually take 1-2 days to process your question. (based on business days)
  • Please be assured that some questions will take more time to process the answer. Please kindly wait that our response.
  • You can check our answers more quickly by checking our FAQ and Customer Guide before having questions.
  • Please let us know your order number when filling out Q&A. You can get a faster and more accurate answer.
  • When you’re asking for AS, please enter your order number, certificate or certification number and attach related photos.
Total 1,410
NumberTitleAuthorDateVotesViews
Notice
✿ Delivery Delay Due to Covid-19 (2020-03-09)
soomcsm | 2020.03.10 | Votes 0 | Views 130
soomcsm2020.03.100130
Notice
✿ Notice for all members who have duplicate accounts.
soomcs | 2019.03.22 | Votes 0 | Views 119
soomcs2019.03.220119
495
Secret [PRODUCT Inquiry] Amor Amor
sy**60912@gmail.com | 2020.10.22 | Votes 0 | Views 2
sy**60912@gmail.com2020.10.2202
Secret Re:Amor Amor
so**csm | 2020.10.22 | Votes 0 | Views 2
so**csm2020.10.2202
494
Secret [SHIPPING Inquiry] About order ID58913USM
iz**ui | 2020.10.22 | Votes 0 | Views 2
iz**ui2020.10.2202
Secret Re:About order ID58913USM
so**csm | 2020.10.22 | Votes 0 | Views 2
so**csm2020.10.2202
Secret Re:Re:About order ID58913USM
iz**ui | 2020.10.23 | Votes 0 | Views 2
iz**ui2020.10.2302
New Secret Re:Re:Re:About order ID58913USM
so**csm | 2020.10.23 | Votes 0 | Views 1
so**csm2020.10.2301
493
Secret [PRODUCT Inquiry] general enquiries
to**cat | 2020.10.22 | Votes 0 | Views 2
to**cat2020.10.2202
Secret Re:general enquiries
so**csm | 2020.10.22 | Votes 0 | Views 1
so**csm2020.10.2201
492
Secret [PRODUCT Inquiry] question
mo**crown | 2020.10.22 | Votes 0 | Views 2
mo**crown2020.10.2202
Secret Re:question
so**csm | 2020.10.22 | Votes 0 | Views 2
so**csm2020.10.2202
491
Secret [ORDER Inquiry] Changing shipping option
Ap**l Kim | 2020.10.21 | Votes 0 | Views 2
Ap**l Kim2020.10.2102
Secret Re:Changing shipping option
so**csm | 2020.10.21 | Votes 0 | Views 1
so**csm2020.10.2101
490
Secret [ORDER Inquiry] About points
Ng**Nghiem | 2020.10.20 | Votes 0 | Views 2
Ng**Nghiem2020.10.2002
Secret Re:About points
so**csm | 2020.10.20 | Votes 1 | Views 2
so**csm2020.10.2012
489
Secret [PAYMENT Inquiry] Order #ID66146USM
Ke**ha | 2020.10.19 | Votes 0 | Views 3
Ke**ha2020.10.1903
Secret Re:Order #ID66146USM
so**csm | 2020.10.19 | Votes 1 | Views 2
so**csm2020.10.1912
Secret Re:Re:Order #ID66146USM
Ke**ha | 2020.10.19 | Votes 0 | Views 2
Ke**ha2020.10.1902
488
Secret [SHIPPING Inquiry] Order #ID69869USM
de**son32 | 2020.10.17 | Votes 0 | Views 2
de**son322020.10.1702
Secret Re:Order #ID69869USM
so**csm | 2020.10.18 | Votes 0 | Views 2
so**csm2020.10.1802
487
[PRODUCT Inquiry] Regarding Hyun
Iv**ia | 2020.10.16 | Votes 0 | Views 13
Iv**ia2020.10.16013
Secret Re:Regarding Hyun
so**csm | 2020.10.18 | Votes 1 | Views 4
so**csm2020.10.1814
486
Secret [PAYMENT Inquiry] inquiry oeder
pe**rs6677 | 2020.10.16 | Votes 0 | Views 2
pe**rs66772020.10.1602
Secret Re:inquiry oeder
so**csm | 2020.10.18 | Votes 0 | Views 3
so**csm2020.10.1803