CUSTOMER SERVICE (Q&A)

We welcome your inquiries.

  • It usually take 1-2 days to process your question. (based on business days)
  • Please be assured that some questions will take more time to process the answer. Please kindly wait that our response.
  • You can check our answers more quickly by checking our FAQ and Customer Guide before having questions.
  • Please let us know your order number when filling out Q&A. You can get a faster and more accurate answer.
  • When you’re asking for AS, please enter your order number, certificate or certification number and attach related photos.
Total 4,516
Number Title Author Date Votes Views
Notice
✿ Notice for the head recall of Narmer(Euphoria – Narmer) released in Aug 2022
soomcsm | 2022.11.03 | Votes 0 | Views 80
soomcsm 2022.11.03 0 80
Notice
✿ Notice for all members who have duplicate accounts.
soomcs | 2019.03.22 | Votes 0 | Views 297
soomcs 2019.03.22 0 297
1616
Secret [ORDER Inquiry] luoalice0429@gmail.com
Li**an | 2023.03.25 | Votes 0 | Views 1
Li**an 2023.03.25 0 1
1615
Secret [SHIPPING Inquiry] New shipping information
ak**sune | 2023.03.25 | Votes 0 | Views 2
ak**sune 2023.03.25 0 2
1614
Secret [SHIPPING Inquiry] yuanwang7449@gmail.com
Yu** W. | 2023.03.25 | Votes 0 | Views 1
Yu** W. 2023.03.25 0 1
1613
Secret [PRODUCT Inquiry] About the Release plan of Edgar
Ad**ioH@iCloud.com | 2023.03.24 | Votes 0 | Views 2
Ad**ioH@iCloud.com 2023.03.24 0 2
Secret Re:About the Release plan of Edgar
so**csm | 2023.03.24 | Votes 0 | Views 1
so**csm 2023.03.24 0 1
1612
Secret Inquiry
Do**Buy | 2023.03.23 | Votes 0 | Views 3
Do**Buy 2023.03.23 0 3
Secret Re:Inquiry
so**csm | 2023.03.23 | Votes 0 | Views 2
so**csm 2023.03.23 0 2
1611
Secret [PRODUCT Inquiry] Garion Release
Bo**ie Kwok | 2023.03.22 | Votes 0 | Views 4
Bo**ie Kwok 2023.03.22 0 4
Secret Re:Garion Release
so**csm | 2023.03.23 | Votes 0 | Views 2
so**csm 2023.03.23 0 2
1610
Secret Payment problem
ta**ap | 2023.03.21 | Votes 0 | Views 4
ta**ap 2023.03.21 0 4
Secret Re:Payment problem
so**csm | 2023.03.22 | Votes 0 | Views 2
so**csm 2023.03.22 0 2
Secret Re:Re:Payment problem
ta**ap | 2023.03.22 | Votes 0 | Views 3
ta**ap 2023.03.22 0 3
Secret Re:Re:Re:Payment problem
so**csm | 2023.03.22 | Votes 0 | Views 2
so**csm 2023.03.22 0 2
1609
Secret Shipping
ak**sune | 2023.03.21 | Votes 0 | Views 4
ak**sune 2023.03.21 0 4
Secret Re:Shipping
so**csm | 2023.03.21 | Votes 0 | Views 2
so**csm 2023.03.21 0 2
1608
Secret [PAYMENT Inquiry] Order ID112072JPM Question
Bo**ie Kwok | 2023.03.20 | Votes 0 | Views 4
Bo**ie Kwok 2023.03.20 0 4
Secret Re:Order ID112072JPM Question
so**csm | 2023.03.20 | Votes 0 | Views 3
so**csm 2023.03.20 0 3
1607
Secret [PAYMENT Inquiry] Another Payment Confirm
mo**mu | 2023.03.19 | Votes 0 | Views 4
mo**mu 2023.03.19 0 4
Secret Re:Another Payment Confirm
so**csm | 2023.03.20 | Votes 0 | Views 3
so**csm 2023.03.20 0 3
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