CUSTOMER SERVICE (Q&A)

We welcome your inquiries.

  • It usually take 1-2 days to process your question. (based on business days)
  • Please be assured that some questions will take more time to process the answer. Please kindly wait that our response.
  • You can check our answers more quickly by checking our FAQ and Customer Guide before having questions.
  • Please let us know your order number when filling out Q&A. You can get a faster and more accurate answer.
  • When you’re asking for AS, please enter your order number, certificate or certification number and attach related photos.
Total 2,560
Number Title Author Date Votes Views
Notice
✿ Notice for all members who have duplicate accounts.
soomcs | 2019.03.22 | Votes 0 | Views 196
soomcs 2019.03.22 0 196
907
New Secret [PAYMENT Inquiry] Payment error message
Sa**aCrows | 2021.11.26 | Votes 0 | Views 2
Sa**aCrows 2021.11.26 0 2
New Secret Re:Payment error message
so**csm | 2021.11.26 | Votes 1 | Views 2
so**csm 2021.11.26 1 2
New Secret Re:Re:Payment error message
Sa**aCrows | 05:31 | Votes 0 | Views 1
Sa**aCrows 05:31 0 1
906
New Secret [SHIPPING Inquiry] About my order
Ju**ith | 2021.11.26 | Votes 0 | Views 3
Ju**ith 2021.11.26 0 3
New Secret Re:About my order
so**csm | 2021.11.26 | Votes 0 | Views 2
so**csm 2021.11.26 0 2
New Secret Re:Re:About my order
Ju**ith | 2021.11.26 | Votes 0 | Views 3
Ju**ith 2021.11.26 0 3
905
Secret [SHIPPING Inquiry] Status of my order
So**Fan | 2021.11.25 | Votes 0 | Views 2
So**Fan 2021.11.25 0 2
Secret Re:Status of my order
so**csm | 2021.11.26 | Votes 1 | Views 2
so**csm 2021.11.26 1 2
904
Secret [PAYMENT Inquiry] Order #ID83953USM
Se**ura | 2021.11.25 | Votes 0 | Views 2
Se**ura 2021.11.25 0 2
Secret Re:Order #ID83953USM
so**csm | 2021.11.25 | Votes 0 | Views 1
so**csm 2021.11.25 0 1
903
Secret [ETC] About the trouble of using the NFC
Hu**gJie | 2021.11.25 | Votes 0 | Views 3
Hu**gJie 2021.11.25 0 3
Secret Re:About the trouble of using the NFC
so**csm | 2021.11.25 | Votes 0 | Views 1
so**csm 2021.11.25 0 1
902
Secret [ETC] About the trouble of using the NFC
Hu**gJie | 2021.11.25 | Votes 0 | Views 4
Hu**gJie 2021.11.25 0 4
Secret Re:About the trouble of using the NFC
so**csm | 2021.11.25 | Votes 0 | Views 2
so**csm 2021.11.25 0 2
Secret Re:Re:About the trouble of using the NFC
Hu**gJie | 2021.11.25 | Votes 0 | Views 4
Hu**gJie 2021.11.25 0 4
Secret Re:Re:Re:About the trouble of using the NFC
so**csm | 2021.11.25 | Votes 0 | Views 1
so**csm 2021.11.25 0 1
901
Secret [SHIPPING Inquiry] Order #ID83424USM
oo**ra | 2021.11.25 | Votes 0 | Views 2
oo**ra 2021.11.25 0 2
Secret Re:Order #ID83424USM
so**csm | 2021.11.25 | Votes 0 | Views 1
so**csm 2021.11.25 0 1
900
Secret [PAYMENT Inquiry] Order #ID83953USM
Se**ura | 2021.11.24 | Votes 0 | Views 2
Se**ura 2021.11.24 0 2
Secret Re:Order #ID83953USM
so**csm | 2021.11.24 | Votes 0 | Views 1
so**csm 2021.11.24 0 1
899
Secret [PRODUCT Inquiry] Shoshon
fa**hitomi@gmail.com | 2021.11.24 | Votes 0 | Views 2
fa**hitomi@gmail.com 2021.11.24 0 2
Secret Re:Shoshon
so**csm | 2021.11.24 | Votes 0 | Views 1
so**csm 2021.11.24 0 1
898
Secret [ORDER Inquiry] Order ID84337USM
Si**i Huang | 2021.11.18 | Votes 0 | Views 2
Si**i Huang 2021.11.18 0 2
Secret Re:Order ID84337USM
so**csm | 2021.11.18 | Votes 0 | Views 2
so**csm 2021.11.18 0 2