CUSTOMER SERVICE (Q&A)

We welcome your inquiries.

  • It usually take 1-2 days to process your question. (based on business days)
  • Please be assured that some questions will take more time to process the answer. Please kindly wait that our response.
  • You can check our answers more quickly by checking our FAQ and Customer Guide before having questions.
  • Please let us know your order number when filling out Q&A. You can get a faster and more accurate answer.
  • When you’re asking for AS, please enter your order number, certificate or certification number and attach related photos.
Total 2,594
Number Title Author Date Votes Views
Notice
✿ Notice for all members who have duplicate accounts.
soomcs | 2019.03.22 | Votes 0 | Views 197
soomcs 2019.03.22 0 197
919
New Secret [ETC] himedura@gmail.com
hi**dura@gmail.com | 2021.12.05 | Votes 0 | Views 1
hi**dura@gmail.com 2021.12.05 0 1
918
Secret [PRODUCT Inquiry] Narmer
fa**hitomi@gmail.com | 2021.12.05 | Votes 0 | Views 2
fa**hitomi@gmail.com 2021.12.05 0 2
New Secret Re:Narmer
so**csm | 2021.12.05 | Votes 0 | Views 1
so**csm 2021.12.05 0 1
917
Secret reopen Eyden
18**211776@qq.com | 2021.12.04 | Votes 0 | Views 4
18**211776@qq.com 2021.12.04 0 4
New Secret Re:reopen Eyden
so**csm | 2021.12.05 | Votes 0 | Views 2
so**csm 2021.12.05 0 2
New Secret reopen Eyden
18**211776@qq.com | 2021.12.05 | Votes 0 | Views 1
18**211776@qq.com 2021.12.05 0 1
916
Secret [SHIPPING Inquiry] About order
R*v | 2021.12.04 | Votes 0 | Views 3
R*v 2021.12.04 0 3
915
Secret [PAYMENT Inquiry] Payment
Do**Buy | 2021.12.02 | Votes 0 | Views 2
Do**Buy 2021.12.02 0 2
Secret Re:Payment
so**csm | 2021.12.02 | Votes 0 | Views 1
so**csm 2021.12.02 0 1
914
Secret [PRODUCT Inquiry] Rerelease of Narmer
Si**i Huang | 2021.12.01 | Votes 0 | Views 2
Si**i Huang 2021.12.01 0 2
Secret Re:Rerelease of Narmer
so**csm | 2021.12.02 | Votes 0 | Views 3
so**csm 2021.12.02 0 3
913
Secret [SHIPPING Inquiry] Shipping request for regular EMS
Ta**ana Zakzhevski | 2021.12.01 | Votes 0 | Views 2
Ta**ana Zakzhevski 2021.12.01 0 2
Secret Re:Shipping request for regular EMS
so**csm | 2021.12.01 | Votes 0 | Views 1
so**csm 2021.12.01 0 1
912
Secret [ORDER Inquiry] Jian missing part of outfit
Tr**ia Kohler | 2021.11.30 | Votes 0 | Views 2
Tr**ia Kohler 2021.11.30 0 2
Secret Re:Jian missing part of outfit
so**csm | 2021.11.30 | Votes 1 | Views 2
so**csm 2021.11.30 1 2
Secret Re:Re:Jian missing part of outfit
Tr**ia Kohler | 2021.11.30 | Votes 0 | Views 2
Tr**ia Kohler 2021.11.30 0 2
Secret Re:Re:Re:Jian missing part of outfit
so**csm | 2021.11.30 | Votes 1 | Views 2
so**csm 2021.11.30 1 2
911
Secret [ORDER Inquiry] shipping fee
Da**y Tung | 2021.11.30 | Votes 0 | Views 2
Da**y Tung 2021.11.30 0 2
Secret Re:shipping fee
so**csm | 2021.11.30 | Votes 0 | Views 1
so**csm 2021.11.30 0 1
910
Secret [ETC] Release plan
ni**le | 2021.11.29 | Votes 0 | Views 2
ni**le 2021.11.29 0 2
Secret Re:Release plan
so**csm | 2021.11.29 | Votes 0 | Views 3
so**csm 2021.11.29 0 3