CUSTOMER SERVICE (Q&A)

We welcome your inquiries.

  • It usually take 1-2 days to process your question. (based on business days)
  • Please be assured that some questions will take more time to process the answer. Please kindly wait that our response.
  • You can check our answers more quickly by checking our FAQ and Customer Guide before having questions.
  • Please let us know your order number when filling out Q&A. You can get a faster and more accurate answer.
  • When you’re asking for AS, please enter your order number, certificate or certification number and attach related photos.
Total 1,919
NumberTitleAuthorDateVotesViews
Notice
✿ Delivery Delay Due to Covid-19 (2020-03-09)
soomcsm | 2020.03.10 | Votes 1 | Views 179
soomcsm2020.03.101179
Notice
✿ Notice for all members who have duplicate accounts.
soomcs | 2019.03.22 | Votes 0 | Views 159
soomcs2019.03.220159
681
New Secret [ORDER Inquiry] order inquiry
pe**rs6677 | 13:46 | Votes 0 | Views 2
pe**rs667713:4602
New Secret Re:order inquiry
so**csm | 14:36 | Votes 0 | Views 1
so**csm14:3601
680
Secret [ETC] Faceup
Ro** | 2021.04.12 | Votes 0 | Views 2
Ro**2021.04.1202
Secret Re:Faceup
so**csm | 2021.04.12 | Votes 0 | Views 1
so**csm2021.04.1201
679
Secret [PRODUCT Inquiry] re-release plan
a1**649@hotmail.com | 2021.04.08 | Votes 0 | Views 2
a1**649@hotmail.com2021.04.0802
Secret Re:re-release plan
so**csm | 2021.04.08 | Votes 0 | Views 4
so**csm2021.04.0804
678
Secret Ender order
ca**99325 | 2021.04.07 | Votes 0 | Views 2
ca**993252021.04.0702
Secret Re:Ender order
so**csm | 2021.04.07 | Votes 0 | Views 2
so**csm2021.04.0702
677
Secret [ORDER Inquiry] ENDER
wi**arias | 2021.04.07 | Votes 0 | Views 2
wi**arias2021.04.0702
Secret Re:ENDER
so**csm | 2021.04.07 | Votes 0 | Views 1
so**csm2021.04.0701
676
Secret [ORDER Inquiry] Partial order transfer
Ha**u | 2021.04.05 | Votes 0 | Views 2
Ha**u2021.04.0502
Secret Re:Partial order transfer
so**csm | 2021.04.06 | Votes 0 | Views 1
so**csm2021.04.0601
675
Secret [PRODUCT Inquiry] Parts
Fu**on | 2021.04.05 | Votes 0 | Views 4
Fu**on2021.04.0504
Secret Re:Parts
so**csm | 2021.04.05 | Votes 1 | Views 2
so**csm2021.04.0512
674
Secret [ORDER Inquiry] anhdo2592@gmail.com
An**Do | 2021.04.04 | Votes 0 | Views 8
An**Do2021.04.0408
Secret Re:anhdo2592@gmail.com
so**csm | 2021.04.05 | Votes 0 | Views 3
so**csm2021.04.0503
Secret Re:Re:anhdo2592@gmail.com
An**Do | 2021.04.05 | Votes 0 | Views 3
An**Do2021.04.0503
Secret Re:Re:Re:anhdo2592@gmail.com
so**csm | 2021.04.05 | Votes 0 | Views 4
so**csm2021.04.0504
Secret Re:Re:anhdo2592@gmail.com
An**Do | 2021.04.05 | Votes 0 | Views 2
An**Do2021.04.0502
Secret Re:Re:Re:anhdo2592@gmail.com
so**csm | 2021.04.05 | Votes 0 | Views 4
so**csm2021.04.0504
Secret Re:Re:Re:Re:anhdo2592@gmail.com
An**Do | 2021.04.05 | Votes 0 | Views 5
An**Do2021.04.0505
Secret Re:Re:Re:Re:Re:anhdo2592@gmail.com
so**csm | 2021.04.05 | Votes 0 | Views 4
so**csm2021.04.0504
Secret Re:Re:Re:Re:Re:Re:anhdo2592@gmail.com
An**Do | 2021.04.07 | Votes 0 | Views 2
An**Do2021.04.0702
Secret Re:Re:Re:Re:Re:Re:Re:anhdo2592@gmail.com
so**csm | 2021.04.07 | Votes 0 | Views 3
so**csm2021.04.0703
673
Secret [ORDER Inquiry] Both Heads
Ro**line Achelus | 2021.04.03 | Votes 0 | Views 2
Ro**line Achelus2021.04.0302
Secret Re:Both Heads
so**csm | 2021.04.04 | Votes 0 | Views 3
so**csm2021.04.0403
672
Secret [ORDER Inquiry] CONFIRM CANCELLATION
ce**spiritus | 2021.04.02 | Votes 0 | Views 2
ce**spiritus2021.04.0202
Secret Re:CONFIRM CANCELLATION
so**csm | 2021.04.02 | Votes 0 | Views 1
so**csm2021.04.0201