CUSTOMER SERVICE (Q&A)

We welcome your inquiries.

  • It usually take 1-2 days to process your question. (based on business days)
  • Please be assured that some questions will take more time to process the answer. Please kindly wait that our response.
  • You can check our answers more quickly by checking our FAQ and Customer Guide before having questions.
  • Please let us know your order number when filling out Q&A. You can get a faster and more accurate answer.
  • When you’re asking for AS, please enter your order number, certificate or certification number and attach related photos.
Total 1,806
NumberTitleAuthorDateVotesViews
Notice
✿ Delivery Delay Due to Covid-19 (2020-03-09)
soomcsm | 2020.03.10 | Votes 1 | Views 150
soomcsm2020.03.101150
Notice
✿ Notice for all members who have duplicate accounts.
soomcs | 2019.03.22 | Votes 0 | Views 135
soomcs2019.03.220135
644
New Secret [PRODUCT Inquiry] Inquiry: Dream Side S. Hyperon
ha**ahdolls@outlook.com | 15:02 | Votes 0 | Views 1
ha**ahdolls@outlook.com15:0201
643
Secret [SHIPPING Inquiry] Order #ID66511USG shipping
O* | 2021.03.05 | Votes 0 | Views 2
O*2021.03.0502
Secret Re:Order #ID66511USG shipping
so**csm | 2021.03.05 | Votes 0 | Views 1
so**csm2021.03.0501
642
Secret [ORDER Inquiry] inquiry oeder
pe**rs6677 | 2021.03.05 | Votes 0 | Views 3
pe**rs66772021.03.0503
Secret Re:inquiry oeder
so**csm | 2021.03.05 | Votes 0 | Views 2
so**csm2021.03.0502
641
Secret [PRODUCT Inquiry] ID72 - York
A*g | 2021.03.05 | Votes 0 | Views 2
A*g2021.03.0502
Secret Re:ID72 - York
so**csm | 2021.03.05 | Votes 0 | Views 1
so**csm2021.03.0501
640
Secret [PRODUCT Inquiry] Soom Shoshon
Fa** | 2021.03.05 | Votes 0 | Views 2
Fa**2021.03.0502
Secret Re:Soom Shoshon
so**csm | 2021.03.05 | Votes 0 | Views 2
so**csm2021.03.0502
Secret Re:Re:Soom Shoshon
Fa** | 2021.03.05 | Votes 0 | Views 2
Fa**2021.03.0502
Secret Re:Re:Re:Soom Shoshon
so**csm | 2021.03.05 | Votes 1 | Views 2
so**csm2021.03.0512
639
Secret [PAYMENT Inquiry] Order #ID75581USM
na**garcia | 2021.03.04 | Votes 0 | Views 3
na**garcia2021.03.0403
Secret Re:Order #ID75581USM
so**csm | 2021.03.05 | Votes 0 | Views 1
so**csm2021.03.0501
638
Secret [PRODUCT Inquiry] elbertvo@live.com.au
el**rtvo@live.com.au | 2021.03.04 | Votes 0 | Views 4
el**rtvo@live.com.au2021.03.0404
Secret Re:elbertvo@live.com.au
so**csm | 2021.03.05 | Votes 1 | Views 2
so**csm2021.03.0512
637
Secret [SHIPPING Inquiry] pitsikalianastasia@gmail.com
An**tasia Pitsikali | 2021.03.04 | Votes 0 | Views 2
An**tasia Pitsikali2021.03.0402
Secret Re:pitsikalianastasia@gmail.com
so**csm | 2021.03.04 | Votes 1 | Views 2
so**csm2021.03.0412
Secret Re:Re:pitsikalianastasia@gmail.com
An**tasia Pitsikali | 2021.03.04 | Votes 0 | Views 3
An**tasia Pitsikali2021.03.0403
Secret Re:Re:Re:pitsikalianastasia@gmail.com
so**csm | 2021.03.05 | Votes 1 | Views 2
so**csm2021.03.0512
636
Secret [PAYMENT Inquiry] Order
Ne**a | 2021.03.04 | Votes 0 | Views 3
Ne**a2021.03.0403
Secret Re:Order
so**csm | 2021.03.04 | Votes 0 | Views 1
so**csm2021.03.0401
635
Secret [ORDER Inquiry] inquiry oeder
pe**rs6677 | 2021.03.04 | Votes 0 | Views 3
pe**rs66772021.03.0403
Secret Re:inquiry oeder
so**csm | 2021.03.04 | Votes 1 | Views 3
so**csm2021.03.0413