CUSTOMER SERVICE (Q&A)

We welcome your inquiries.

  • It usually take 1-2 days to process your question. (based on business days)
  • Please be assured that some questions will take more time to process the answer. Please kindly wait that our response.
  • You can check our answers more quickly by checking our FAQ and Customer Guide before having questions.
  • Please let us know your order number when filling out Q&A. You can get a faster and more accurate answer.
  • When you’re asking for AS, please enter your order number, certificate or certification number and attach related photos.
Total 4,568
Number Title Author Date Votes Views
Notice
✿ Notice for the head recall of Narmer(Euphoria – Narmer) released in Aug 2022
soomcsm | 2022.11.03 | Votes 0 | Views 81
soomcsm 2022.11.03 0 81
Notice
✿ Notice for all members who have duplicate accounts.
soomcs | 2019.03.22 | Votes 0 | Views 297
soomcs 2019.03.22 0 297
1631
Secret [SHIPPING Inquiry] ljt070228@qq.com
lj**70228@qq.com | 2023.04.01 | Votes 0 | Views 3
lj**70228@qq.com 2023.04.01 0 3
1630
Secret [ORDER Inquiry] Order ID103840USM
Tr**ia Kohler | 2023.03.31 | Votes 0 | Views 1
Tr**ia Kohler 2023.03.31 0 1
1629
Secret [PAYMENT Inquiry] ID111992JPM
Je**zblbq | 2023.03.31 | Votes 0 | Views 1
Je**zblbq 2023.03.31 0 1
1628
Secret [PRODUCT Inquiry] Pay
Je**zblbq | 2023.03.31 | Votes 0 | Views 2
Je**zblbq 2023.03.31 0 2
Secret Re:Pay
so**csm | 2023.03.31 | Votes 0 | Views 1
so**csm 2023.03.31 0 1
1627
Secret [ORDER Inquiry] Order #ID110292USM
Fo** Ying Chan | 2023.03.31 | Votes 0 | Views 3
Fo** Ying Chan 2023.03.31 0 3
Secret Re:Order #ID110292USM
so**csm | 2023.03.31 | Votes 0 | Views 2
so**csm 2023.03.31 0 2
1626
Secret [PRODUCT Inquiry] login
ta**ap | 2023.03.31 | Votes 0 | Views 2
ta**ap 2023.03.31 0 2
Secret Re:login
so**csm | 2023.03.31 | Votes 0 | Views 1
so**csm 2023.03.31 0 1
1625
Secret [PRODUCT Inquiry] Order #ID111992JPM
Je**zblbq | 2023.03.30 | Votes 0 | Views 3
Je**zblbq 2023.03.30 0 3
Secret Re:Order #ID111992JPM
so**csm | 2023.03.30 | Votes 0 | Views 2
so**csm 2023.03.30 0 2
Secret Re:Re:Order #ID111992JPM
Je**zblbq | 2023.03.30 | Votes 0 | Views 2
Je**zblbq 2023.03.30 0 2
Secret Re:Re:Re:Order #ID111992JPM
so**csm | 2023.03.31 | Votes 0 | Views 2
so**csm 2023.03.31 0 2
Secret Re:Order #ID111992JPM
so**csm | 2023.03.31 | Votes 0 | Views 2
so**csm 2023.03.31 0 2
Secret Re:Re:Order #ID111992JPM
Je**zblbq | 2023.03.31 | Votes 0 | Views 2
Je**zblbq 2023.03.31 0 2
Secret Re:Re:Order #ID111992JPM
Je**zblbq | 2023.03.31 | Votes 0 | Views 2
Je**zblbq 2023.03.31 0 2
Secret Re:Re:Re:Order #ID111992JPM
so**csm | 2023.03.31 | Votes 0 | Views 2
so**csm 2023.03.31 0 2
Secret Re:Re:Re:Re:Order #ID111992JPM
Je**zblbq | 2023.03.31 | Votes 0 | Views 2
Je**zblbq 2023.03.31 0 2
Secret Re:Re:Re:Re:Re:Order #ID111992JPM
so**csm | 2023.03.31 | Votes 0 | Views 1
so**csm 2023.03.31 0 1
1624
Secret [ORDER Inquiry] 关于订单 #ID93787USM
Yu**ng He | 2023.03.30 | Votes 0 | Views 2
Yu**ng He 2023.03.30 0 2
Secret Re:关于订单 #ID93787USM
so**csm | 2023.03.30 | Votes 0 | Views 1
so**csm 2023.03.30 0 1
1623
Secret [ORDER Inquiry] [Order #ID112999USM
ev**igiva | 2023.03.29 | Votes 0 | Views 3
ev**igiva 2023.03.29 0 3
Secret Re:[Order #ID112999USM
so**csm | 2023.03.30 | Votes 0 | Views 3
so**csm 2023.03.30 0 3
Secret [Order #ID112999USM
ev**igiva | 2023.03.30 | Votes 0 | Views 3
ev**igiva 2023.03.30 0 3
Secret Re:evabigiva@gmail.com
so**csm | 2023.03.30 | Votes 0 | Views 2
so**csm 2023.03.30 0 2
Secret evabigiva@gmail.com
ev**igiva | 2023.03.30 | Votes 0 | Views 2
ev**igiva 2023.03.30 0 2
Secret Re:evabigiva@gmail.com
so**csm | 2023.03.31 | Votes 0 | Views 1
so**csm 2023.03.31 0 1
1622
Secret [PAYMENT Inquiry] Order #ID112999USM
ev**igiva | 2023.03.29 | Votes 0 | Views 4
ev**igiva 2023.03.29 0 4
Secret Re:Order #ID112999USM
so**csm | 2023.03.30 | Votes 0 | Views 2
so**csm 2023.03.30 0 2